We ship absolutely anywhere in the world; all continents and countries. It doesn't matter where you are in the world.
Usually, orders are processed and dispatched the day after you purchase.
Depending on whether you're in Australia or international and which shipping method you selected;
Parcel Post: 3-5 business days.
Express Post: 2-4 business days.
Economy Air: 10-20 business days.
Standard: 7-10 business days.
Express: 4-7 business days.
Most of the discount codes you receive are for one-time purchases only. This is because the Subscribe & Save option automatically grants 10% off for all orders.
Yep! We’ve made this possible for you. Once you’ve redeemed your reward - as long as it’s a discount - you’ll get a coupon code, which you can then add to your subscription order(s) on your website’s profile. Or, if it’s a new subscription order, just add the code at checkout.
If you are having trouble signing into your account in order to manage your subscription(s), it means that your account & subscription details have been migrated from an alternative H&B Vitamins website - but your login credentials have not.
This means, you need to create a new account using your original email address for the website in which you are unable to sign in.
Once created, you will be able to access & manage your subscription(s).
The steps are:
- Visit the website
- Create your new account whilst ensuring the email matches the email address you used to set up your product subscription (password can be anything).
- Login to your account to access your subscription(s) and loyalty program.
If problems persist, please email us at email@example.com. We will quickly resolve this for you x
Unfortunately, the subscription app we use - ReCharge - does not allow for Afterpay payments at this time.
No, tell us what you really think! Positive, neutral and negative reviews will all go into the draw. We only ask that all reviews be a true reflection of your experience with our products.
Provided that it is a unique review and one you have not submitted previously, you may enter as many times as you’d like.
We will draw the winners from last month's reviews on the 10th (or next business day) of each month.
We’ll send you an email on the day to the email address provided when you submitted your review to let you know what you’ve won. Make sure you have access to this email to redeem your prize!
Cash Prize Winners: We’ll ask for your details when we let you know you’ve won.
Voucher Winners: Your voucher will be included in the email letting you know you’ve won.